SHIPPING FOR ONLINE ORDERS

We ship online orders Australia wide.
Orders are dispatched within 2 business days and shipping times are between 3-7 business days depending on your location within Australia.
Once you have placed your order you will be sent a confirmation email that your order has been received. You will receive another email once your order has been shipped and this will include a unique tracking number.
Shipping costs are influenced by the size and weight of the product and your location, you will be advised all shipping charges in the shopping cart and will be added to the order total before checkout.
We use a variety of different courier services to ship our products. General items are shipped using Fastway and Australia Post. Fragile and larger furniture items are sent using our specialist couriers to ensure your treasures arrive safely.
All courier services used are registered, with a unique tracking number advised as soon as we dispatch to you. Where we use specialist courier services we will email you with those details directly.
Pick up from store is now available online at check out free of charge.

Orders 30kms outside of Metro Melbourne will be delivered within 2 business days.

DELIVERY FOR FLORAL ORDERS

We deliver floral orders across Melbourne.
Once you have placed your order you will be sent a confirmation email that your order has been received. Delivery will be completed the next business day. You will receive another email once your order has been delivered.
Same day delivery available for all orders placed before 4pm, Monday to Saturday. Delivery to The Mornington Peninsula & Geelong is available. A minimum spend of $250 applies with a delivery fee of $150.
Delivery costs are influenced by location, you will be advised all shipping charges in the shopping cart and will be added to the order total before checkout. $20 for within a radius of 5km of Metro Melbourne. $35 for within a radius of 5km - 10km of Metro Melbourne. $60 for any distance greater distance. $150 for The Mornington Peninsula and Geelong.
Pick up from store is also available at check out at no additional cost.

Return Policy

Our exchange policy is valid for 14 days. If 14 days have past by since purchase or date of delivery, unfortunately we cannot offer you an exchange or store credit.
Exchange/store credits are not provided for sale items.
Items purchased with a promo code may be exchanged or provided with a store credit only.
Please choose carefully as refunds are not normally provided where you have simply changed your mind or made a wrong selection. The decision to offer a change of mind refund will be made at Le Salon Aux Fleurs discretion. Please send an email to shop@lesalonauxfleurs.com.au for review and we will be in contact with the outcome.
If eligible for a change of mind return, your item must unopened and in the original packaging at time of purchase. If returning via mail, postage will not be covered and come at the customer’s own expense.
Return your product to : Shop 3/974-976 High St, Armadale VIC 3143.
In the unlikely event that you receive an item that is damaged, incorrect or faulty, please contact us at shop@lesalonauxfleurs.com.au and we will work to resolve the issue as best we can asap. A pre-addressed bag will be sent to the customer for return at no additional cost.

SHIPPING & RETURNS

We ship online orders Australia wide.

Orders are dispatched within 2 business days and shipping times are between 3-7 business days depending on your location within Australia.

Once you have placed your order you will be sent a confirmation email that your order has been received. You will receive another email once your order has been shipped and this will include a unique tracking number.

Shipping costs are influenced by the size and weight of the product and your location, you will be advised all shipping charges in the shopping cart and will be added to the order total before checkout.

We use a variety of different courier services to ship our products. General items are shipped using Fastway and Australia Post. Fragile and larger furniture items are sent using our specialist couriers to ensure your treasures arrive safely.

All courier services used are registered, with a unique tracking number advised as soon as we dispatch to you. Where we use specialist courier services we will email you with those details directly.

Pick up from store is now available online at check out free of charge.

Orders 30kms outside of Metro Melbourne will be delivered within 2 business days.

We deliver floral orders across Melbourne.

Once you have placed your order you will be sent a confirmation email that your order has been received. Delivery will be completed the next business day. You will receive another email once your order has been delivered.

Same day delivery available for all orders placed before 4pm, Monday to Saturday. Delivery to The Mornington Peninsula & Geelong is available. A minimum spend of $250 applies with a delivery fee of $150.

Pick up from store is also available at check out at no additional cost.

Our exchange policy is valid for 14 days. If 14 days have past by since purchase or date of delivery, unfortunately we cannot offer you an exchange or store credit.

Exchange/store credits are not provided for sale items.

Items purchased with a promo code may be exchanged or provided with a store credit only.

If eligible for a change of mind return, your item must unopened and in the original packaging at time of purchase. If returning via mail, postage will not be covered and come at the customer’s own expense.

Return your product to : Shop 3/974-976 High St, Armadale VIC 3143.

In the unlikely event that you receive an item that is damaged, incorrect or faulty, please contact us at shop@lesalonauxfleurs.com.au and we will work to resolve the issue as best we can asap. A pre-addressed bag will be sent to the customer for return at no additional cost.

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SHIPPING & RETURNS

We ship online orders Australia wide.

Orders are dispatched within 2 business days and shipping times are between 3-7 business days depending on your location within Australia.

Once you have placed your order you will be sent a confirmation email that your order has been received. You will receive another email once your order has been shipped and this will include a unique tracking number.

Shipping costs are influenced by the size and weight of the product and your location, you will be advised all shipping charges in the shopping cart and will be added to the order total before checkout.

We use a variety of different courier services to ship our products. General items are shipped using Fastway and Australia Post. Fragile and larger furniture items are sent using our specialist couriers to ensure your treasures arrive safely.

All courier services used are registered, with a unique tracking number advised as soon as we dispatch to you. Where we use specialist courier services we will email you with those details directly.

Pick up from store is now available online at check out free of charge.

Orders 30kms outside of Metro Melbourne will be delivered within 2 business days.

We deliver floral orders across Melbourne.

Once you have placed your order you will be sent a confirmation email that your order has been received. Delivery will be completed the next business day. You will receive another email once your order has been delivered.

Same day delivery available for all orders placed before 4pm, Monday to Saturday. Delivery to The Mornington Peninsula & Geelong is available. A minimum spend of $250 applies with a delivery fee of $150.

Pick up from store is also available at check out at no additional cost.

Our exchange policy is valid for 14 days. If 14 days have past by since purchase or date of delivery, unfortunately we cannot offer you an exchange or store credit.

Exchange/store credits are not provided for sale items.

Items purchased with a promo code may be exchanged or provided with a store credit only.

If eligible for a change of mind return, your item must unopened and in the original packaging at time of purchase. If returning via mail, postage will not be covered and come at the customer’s own expense.

Return your product to : Shop 3/974-976 High St, Armadale VIC 3143.

In the unlikely event that you receive an item that is damaged, incorrect or faulty, please contact us at shop@lesalonauxfleurs.com.au and we will work to resolve the issue as best we can asap. A pre-addressed bag will be sent to the customer for return at no additional cost.